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              Payment Option​ Payment Description

    Manage your water and sewer bills easier than ever!

    View bills, balances, due dates, billing history and pay online all from one secure site.  Never forget a bill again with email alerts. ​You can even Go Green with paperless billing.

    • By Mail
    Mail (Check or Money Order): 
       Grand Rapids City Treasurer
       300 Monroe NW, Suite 220 
       Grand Rapids, MI  49503
    • In Person
    Grand Rapids City Hall -Monroe Level
             300 Monroe Ave NE. 
              8:00 AM - 5:00 PM    (Closed holidays & weekends)

    Pay with cash, check, money order, Visa, MasterCard, and Discover.Visa Mastercard Discover​   1/2 hour free parking in the Government Ramp
                                        (with validation). 

     Public Transportation Schedules

    • Drop off Boxes    
      Pay with check or money order         




    Across the street from Calder Plaza
    300 Ottawa Ave
    East side of the street
    North of Chase Bank
    Transactions may take up to two business days for your account to be updated.  If your account is past due, to avoid cut off, you can take your cash payment to City Hall, 300 Monroe Ave. NE.
    • EZ Pay Program
    Deducted from checking or savings account on a monthly or quarterly basis.  Download and complete the EZ Pay form​.
    • Pay by Phone

    Pay with Discover, MasterCard, and American Express.Visa Mastercard Discover

    Call 1-877 495-0333

    A convenience fee will be charged​

    • Pay Online

    Free with credit/debit cards or e-check using bank information

    Visa Mastercard Discover   Go to,


    Your water bill is a lien

    Our customers are often surprised to find out that their bill for water and sewer service is a lien on the property. This means that the property owner is ultimately responsible for the charges regardless of the account holder on the bill. When buying a home, be sure money is escrowed to pay final water and sewer bills of the former owner. Customer Service staff can provide an estimate of the final bill that can be used at closing.

    If you have rental property and the tenant receives and pays the bill, it is important you know the account status. Contact the Customer Service Office for information receiving duplicate copies of bills and past due notices. Call our office to discuss other options you have available to avoid the surprise of a large unpaid tenant bill resulting in a lien against your property.  Most importantly, NEVER ignore a past due water/sewer bill. You can actually lose your property to a tax foreclosure over an unpaid water and sewer bill. Call us. We will work together to avoid this unfortunate outcome.