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     Contact Information

    Grand Rapids Customer Service
    Grand Rapids City Hall
    300 Monroe Ave - Monroe Lobby
    1/2 Hour Free Parking at the Government Center Ramp  (Located under the City-County Building) 
    8:00 a.m.- 5:00 p.m.
    311 or (616) 456-3000
    After Hours 24 Hour Water Emergency: (616) 456-3249

    Customer Satisfaction Survey

    How did we do? Please let us know by participating in our quick Customer Satisfaction Survey. Your feedback will help us ensure we're meeting your needs and providing excellent customer service. Please complete a survey each time you interact with us. Thank you for taking time out of your busy schedule to let us know how we're doing.

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