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Departments

    Make checks payable to: City Treasurer 
    Mail to:  City Treasurer's Office 

                  300 Monroe Ave. NW Rm. 220 
                  Grand Rapids, MI 49503-2296        

    Types of Payments Collected at the Treasurer's Office:

    Payment Options: 

    • Internet - Visit the Online Payments web page to pay parking tickets, water/sewer bills, add funds to your refuse cart PAYT account (all with no convenience fee) and to pay property taxes and other billings (a small  convenience fee for online payments is charged).  The fee charged is provided when making a payment. Also, a program for some miscellaneous charges with a convenience fee of approximately 3% is provided for the City by Official Payments Corp.  The program is available at  www.officialpayments.com.
    • EZ-Pay - Water Bills only.  Auto pay from your checking account on the due date.  Click here for more information and to download an enrollment form.  Water Bill EZ-Pay.   
    • At our office - City Hall is located at 300 Monroe Ave. NW and the Treasurer's office is on the 2nd floor (Google map - http://g.co/maps/j7a5g).   You may pay at City Hall  using a Master Card or Discover credit card with a convenience fee being charged for all billings but water bills.   where you can use your Visa, MasterCard or Discover credit card)(Click here  for  where you can use your Visa, MasterCard or Discover credit card)Online Payments where you can use your Visa, MasterCard or Discover credit card).  For property taxes, you may pay with Visa, MasterCard or Discover and a convenience fee is charged.  You may use your bank's online bill payment system to pay property taxes and, if you do, please be sure to designate the payment with your parcel number as the account number.  Hours are 8:00 am to 5:00 pm Monday through Friday other than holidays.
    • Credit or Debit Card (Click here for Online Payments) If your browser causes problems, Click here to download a form or contact our office at (616) 456-3020 and we will fax a form which will allow you to pay by MasterCard or Discover, with a convenience fee being charged for all billings but water bills.  For property taxes, you may pay with Visa, MasterCard or Discover and a convenience fee is charged. If you use your bank's online bill payment system to pay property taxes, be sure to designate the transaction with your parcel number as the account number.
    • IVR - For parking tickets only, call 1-855-604-4214.  The Convenience fee for most fines is $1.00 per transaction.  Also, a program with a convenience fee of approximately 3% is provided for the City by Official Payments Corp.  The program is available by calling the toll free number 1-877-495-0333.   Fees are subject to change and will be indicated at time of transaction. 

    • Mail -  please include payment stub & note parcel/account/invoice number on your check - DO NOT SEND CASH

    • At the 311 Center at City Hall (on the Monroe Level) - Water/Sewer Bills only - 300 Monroe Ave. NW.  Hours are 8:00 am to 5:00 pm Monday through Friday other than holidays.  To pay by credit card, (Click for Online Payments).  If your browser causes problems, click here to download form.

    • Drop Box - There is a drop box conveniently located on Ottawa Ave. across from City Hall (look for the Calder sculpture and you are there!).  Use this option to avoid paying for parking! 

                  Drop Box - drive up view             Drop Box - front view